Returns & Exchanges Policy

Your Comfort Is Our Priority

At My Pleasure Pearls, your safety and well-being are at the heart of everything we do. Because our products are designed for intimate, personal use, we follow strict health and hygiene standards to ensure every item you receive is fresh, unused, and uncontaminated.

All Sales Are Final

Due to the sensitive nature of our products, we are unable to accept any returns or exchanges. This policy is in place to protect all of our customers and ensure that every product shipped is 100% new and hygienically safe.

We kindly ask that you review all product information carefully before placing your order. If you have any questions about how a product works or what’s included, we’re more than happy to assist you before you make a purchase.

Exceptions

We do not offer refunds, returns, or exchanges under normal circumstances. However, if you receive a product that is:

• Damaged in transit
• Incorrect due to a packing error

Please contact us within 5 days of delivery with photos and your order number so we can evaluate the issue and offer a resolution.

Email: your@email.com
Include: clear photos and your order number

Important Notes

• Products must be unused and in their original packaging to be considered for any resolution.
• Used products cannot be returned under any circumstance due to safety concerns.
• We do not accept returns or exchanges for reasons such as discomfort, change of mind, or misuse.

Thank You for Understanding

By placing an order with us, you agree to the terms outlined in this Returns & Exchanges Policy. We deeply appreciate your understanding and trust in our mission to deliver high-quality, natural intimate wellness products that prioritize safety, comfort, and confidence.